I was an out-of-state bride and the women at J. Andrews took the absolute BEST care of me. I live in NYC and I went EVERYWHERE in the city for my dress. Kleinfeld's, BHLDN, you name it. Didn't find "the one". When I walked into J. Andrews the bridal consultant asked me what I wanted, brought me a good luck crystal to calm me down since I was in a tizzy and came back with the dress I ended up purchasing. She was the first person who nailed what I wanted to not only look like, but feel like. I got a text AND email anytime there was an update on my dress and when the veil I purchased was discontinued, they contacted the dress designer and had them make me a custom one to match my gown. CUSTOMER SERVICE!!!! They were super accommodating during my several fittings in the months before & always found me an appointment if my travel plans changed. You would be missing out if you didn't stop by to shop for your dress here. It was hands down the best decision I made buying my gown here! Also did my alterations here with Ana who is a WIZARD! She cut the lace in my dress with laser precision when I lost a bunch of weight and basically reconstructed the whole thing. It looked FLAWLESS.